Closed Captions & Subtitles

Hero block captions subtitles

Boost the chances of your video being found and understood. 

Accurate Video Captioning & Subtitles

In the digital world, video is king. But even the most expertly made video won't live up to its true potential without Closed Captions and Subtitles. Fortunately, these are among our many transcription services you can trust.

We're here to make creating and applying Captions & Subtitles easy and fully secure.

If you're looking to capture the spoken word in your video, our service provides a transcript as an SRT file containing all the information you need.

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The benefits of Closed Captions & Subtitles

Content creators and video production companies that use Closed Captions & Subtitles benefit in a number of ways. 

More than 80% of mobile video is watched without sound in today's fast-paced environment where listening to videos is not always an option. Video content also becomes more accessible for audiences who are Deaf or hard of hearing. What's more, captions and subtitles allow users to select their preferences.  

Watching with the sound switched on is not always pertinent, so making Subtitles and Closed Captions available becomes vital.

Say hello to better SEO

Did you know that the text in Subtitles and Closed Captions can be crawled and indexed by search engines? 

Adding these features to your video can improve your Search Engine Optimisation (SEO) and increase your online visibility.

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Key use cases

Closed Captions and Subtitles lend themselves to a variety of use cases, including:

TV & Film

TV & Film

Improve accessibility with Captions & Subtitles

We offer a captions/subtitling service that provides a transcript in an SRT format ready for your post-production editing.

For broadcast-quality captions and subtitles, Vitac, a Verbit company, can support you. 

Social Platforms and Influencers

Social Platforms and Influencers

We can create SRT (Subrip) Files for YouTube transcription, Facebook videos, Vimeo and a range of other platforms.

Creators and social influencers can grow their audience and improve the accessibility and discoverability of their content with captions and subtitles from Verbit Go.


Captions & Subtitles Service

Using a combination of skilled transcribers and automated time alignment to bring you the accessibility and SEO benefits of subtitles and captioning at a great price. Human transcription of your video delivers greater quality & accuracy than can be achieved with Automatic Speech Recognition (ASR) generated content alone.  

Perfect for YouTube, Vimeo, Brightcove etc.

From: $1.76

per minute

How it works

It's quick and easy to take advantage of our complete set of transcription services.


Simply Upload

Upload your file with full security assured.
You can simply upload via:​


Choose your service

Select your transcription options, turnaround time and whether you'd like to pay as you go or complete our simple account form and place your order. ​

Professional Human Translators

We do our thing

Our project team will assign one of our highly skilled UK-based transcribers to complete the highest-quality transcript in the timeframe you selected.​

Transcription Services

Receive your transcripts​

You will receive a secure link to download your on-time, accurate transcripts in the format you require.​

Why choose Verbit?

We appreciate that you have a choice of subtitling services. But we're confident that once you've tried our service, you'll never look back. Here's why...

Quick & easy

We're as fast as you need us to be

It's easy and fast to get your transcribed captions from us. We offer 12 hour, 24 hour, 48 hour and 7-day turnarounds. What's more, with our REST API you can access any of our transcription services from within your own systems or on your mobile devices.

Accuracy guaranteed

High levels of accuracy

Inaccuracy can be damaging to your subtitles and captions. We have the skills and experience to consistently perform at a 99%+ accuracy level. 

Safe and Secure

Your data is safe with us

Our portal is fully secure and held to the most rigorous Data Protection standards. We are bound by UK Data Protection Laws and fully GDPR compliant. We are fully ISO accredited with ISO 27001 & 9001 certificates. 


While you can always get in touch with us to ask any questions about our services, we've answered some of your most frequently asked questions below.

Captions are used to display the dialogue of video content on the screen. In some cases, additional audio information, such as sound effects or musical cues, is also included.

Closed captions are only visible once they have been activated by the viewer. Open captions are burned in or embedded in the video and are visible to all viewers.

Learn more.

A key benefit of captions is that they help to make your content accessible for individuals who are Deaf or hard of hearing. Captions can be added to pre-recorded content and used for live content and events.

The inclusion of captions has other benefits, too:

  • Captions help non-native speakers to understand the content and practice their language skills.
  • Captions have been shown to boost engagement and help content reach wider audiences.
  • Captions are also beneficial for those who choose to watch the content with the sound off or at a low volume.
  • Video transcripts are a good reference resource and can be used for creating translations, facilitating search through improved SEO and repurposing content.

Accurate captions help to make your content more accessible, improve reach and represent best practices for video content.

For web content, the International Web Accessibility Initiative outlines caption requirements to support people with a range of disabilities. In some cases, such as television, captions are required by law, as outlined by the FCC.

Automated captioning software and services are available, but they will usually struggle to deliver the necessary accuracy levels required, especially to support accessibility. Background noise or music, variations in volume and unclear speech can further impact the accuracy levels reached by automated services. 

YouTube Studio uses an automated speech-to-text tool to generate subtitles. Automated Speech Recognition (ASR) achieves best-case accuracy of 85%, with most falling significantly short of this. The lack of accuracy can diminish the impact of your message.

However, we can provide you with a raw transcript, which YouTube can convert into an SRT file by running its own alignment process if you prefer.

Our skilled team carries out our transcription service. We know that only the personal touch is capable of giving you the accuracy you need. The automated component applies only to how the transcript is matched to the action on screen.

We have flexible turnarounds to suit your needs and budget, including 12-hour, 24-hour, 48-hour and 7-day options available.

Our delivery times for closed captions and subtitles are 100% guaranteed, so you'll never need to worry about missed deadlines.

Not what you need? Try out our other services:


Audio Transcription

Audio & Video Files

Our audio transcriptions are carried out by skilled professionals working to your specific needs and deadlines. All to the highest security standards. These include Verbatim or Intelligent Verbatim. 

Tab icons VITAC

Minutes from Audio

Audio & Video Files

Alongside our range of transcription services, we can also offer minutes to capture the key discussion points, decisions and actions of your important meetings. Read more about our Minutes from Audio Service here.

What our clients think

Expedia logo

I would like to publicly declare my love for Takenote. They have great people and a wonderful staff who work with you to develop great transcripts. Very fast, thorough and professional. A must-have tool for serious video marketers and SEO practitioners.

The academy of midical languages logo

Very professional and excellent service. Will continue to use for our note-taking!

Kcl logo

We were extremely happy and impressed with the quality of the transcripts. Take Note provide reliable, professional and efficient services. They also give excellent support to their customers throughout every step of the process. Their online system is intuitive and easy to use, which allows to upload files within minutes. We will continue using their services without a doubt! Thank you.

Ipsos logo

Take Note offered a highly professional service that was fast, efficient, and of a high standard. They were exceptionally quick in their communication, which was key in achieving the results we needed. Many thanks, look forward to working with your team again.

Bmg logo

I recently used Take Note for transcribing a series of focus groups and would highly recommend them. The transcriptions were to a good quality and were turned around very quickly. The Take Note portal was very easy to navigate and it was clear when my transcriptions were ready. I particularly like the Quote Generator function, which makes it really easy to play around with functions and costs. I also found everyone at Take Note to be really helpful and quick to respond. I had an issue with video files being too large to upload to the portal. After contacting Take Note, someone helped me with compressing the file so it could be uploaded.

Yougov logo

I work for a research company and Take Note supply us with transcribtions for: audio calls, online focus groups, face-to-face focus groups etc. They work very efficiently and I've always had great service from all the members of their team. I would **highly recommend** this company to anyone looking for really fast transcribing turn-arounds. Thanks for all your help!

The telegraph logo

Speedy, accurate transcriptions with great customer service. Totally recommend.

Ingenious growth logo

What a great service from end to end! The online portal to upload the files was simple and clear and the delivery time was really quick too. The quality of the output was top-notch - even with some "testing" content to be captured. Take Note are now my #1 supplier of choice for typing services. Thank you!

Truth logo

I just wanted to extend a big thank you for the quality of work produced – please see below for some great feedback from one of my most senior colleagues here. Really high praise and makes me look good to have such great suppliers so THANK YOU! Please can you contact the transcriber and say how great these transcripts are. Not sure if they ever get thanks, probably only complaints, but these are really fabulous and hugely helpful in their richness. The transcriber has really captured the rhythm of language and so the spirit of the group, not just what they said. Excellent work. Like to give credit where it’s due.


We use Take Notes services regularly and are always completely satisfied with the level of service we receive. The note takers are friendly and professional and the notes are always of a high quality standard and delivered in a timely fashion. A joy to work with!

Lse logo

I have been genuinely impressed by the level of service offered by Take Note. From the moment I first contacted them for a quote, they have been friendly, helpful, and proactive. All of my queries have been answered quickly and fully, and they have been very accommodating of the needs relating to our project. I heartily recommend Take Note, and will certainly be using them for future transcription work that I and my colleagues need.

Fizz bang pop logo

Professional, friendly and most importantly, high quality. The project is managed from start to finish, and there is always help on hand if you have any questions. I am looking forward to working with the team again.

Brain value logo

Portail intuitive, easy to access, easy to use, fast & efficient upload, fast & efficient quote system, a great choice of services, high quality complete notes, good quality service received. Great team to work with, patient, pro-ac

Pixel bin

Very professional, very quick turn around and speedy communication. Would highly recommend.

Source fieldwork logo logo

Take Note have always been my first choice when booking live note-taking or transcriptions for my clients. Take Note are really responsive to requests and have never let me down. All of my clients are really happy with the transcriptions/note-taking we have had. Also costs are very reasonable. Excellent and would thoroughly recommend. Lucy - Source Fieldwork

The nursery

Take Note are absolutely brilliant. Always seem to deliver quicker than they say they would. Good customer service too. I called them with a query and they were both friendly and helpful

Acacia avenue logo

Take Note have been my go to agency for transcription ever since I began working at Acacia Avenue. I've been offered free trials from various other transcription agencies, and I'm yet to experience a portal that's as user friendly and streamlined. Our contacts do a brilliant jobs of managing our requests too. Highly recommended.

College of york logo

I am undertaking a doctorate and I used Take Note for transcription of my interviews (8 in total - due to upload another 2 this week). The Take Note dashboard is very comprehensive compared to others that I have used, but most of all it is very user friendly and there is help on hand should you need it. The price is VERY reasonable - compared to other transcription services that I have used in the past. The quality of the manuscripts is excellent, and they are available for downloading in different formats. I have and will be using them again! I used Take Note again, for further interview transcriptions - again, they were efficient and provided an excellent service! And VERY reasonably priced too! I have recommended the service to a colleague who is also undertaking doctoral study - and she has also used the service! (and is very happy with Take Note!)

Myrtlefield logo

We have used Take Note over the past 3+ years, and they have produced over 1,000 hours worth of transcripts for us (over 10,000 A4 pages). Some of the recordings were difficult, and the content specialised. Over that time, the staff has proven to be professional, easy to work with and quick to adjust according to our specifications. Couldn't say enough good about them or rate them more highly. You won't be disappointed if you choose them for your transcription work.

Flamingo logo

The company I work for has been using Take Note for a number of years and in the 4 and a half years I've worked here, I have dealt with them on a regular basis. I can honestly say they have never let us down! Any time of day (or evening) I will receive a prompt response- with the answer always being 'of course we can help and meet your deadline.' The staff are so friendly in emails and on the phone and yet always professional- you know you're in capable hands.

Viacom logo

Take Note are always incredibly professional, swift and friendly. My go to service for quick turnaround transcriptions for MTV and Comedy Central.

Cabinet office logo

Take Note are really helpful and responsive and always turn around transcripts really quickly (good communicators too)

Yorkshire sculpture

I have TakeNotes services on numerous occasions now and they have always done a wonderful job every time. It was on time, completed at a really high use-able, clear standard and the cutting down of the unnecessary parts of the transcript were really successful and saved a lot of my time. You can see that the person transcribing has a high level of understanding of the purpose of the transcription. Thanks so much

The research house logo

Take Note are our go-to company for all of our transcript needs for over 5 years now. Their transcripts are high quality and accurate. The portal to upload audio is very easy to use and so handy to login into to see the stage our transcripts are. We also use Take Note for Notetaking and their note takers arrive promptly, smartly dressed and ready to work. We have great feedback from our clients, and of course the TN team are lovely to work with too. Highly recommend.

Little wing

I couldn't be happier with TakeNote - friendly efficient service, really reasonably priced, with excellent note takers who deliver accurate transcripts at seriously impressive speed (first thing the morning after a late evening of note taking).

Cfe research logo

Takenote offer a range of transcription services to suit differing needs. They are extremely responsive to queries and have an efficient online portal to upload recordings and download transcripts. I would highly recommend their services 🙂

Ppl insights logo

I contacted Takenote via the chat on the website. Lucy was really helpful and gave me quotes really quickly for a few different options. Once my client approved the costs the set up on the online portal was done in minutes where I then uploaded everything ready to be transcribed. Although I only paid for turnaround in 7 days I started receving completed transcriptions back the next day. The quality of them was great and the support via email and the chat was great, everyone was really friendly and helpful. I was also surprised at just how good the price was for 40 transcribed videos! I wouldn't go anywhere else after this.

Plum films logo

Take Note have been a great find! Their team was so helpful, responding very quickly - and the process of uploading files to their portal is simple, and clear. The transcriptions were very accurate … and these were supplied ahead of the 48 hours turnaround time too! So all round, I'd highly recommend them

Kantar logo

Service is fantastic, even though i quite often book VERY last minute they do everything they can to help me out. Transcripts are always good quality and note takers at f/w always do a great job. Would highly recommend

Polar insight logo

Take Note provide very high quality transcription. I've used them many times for both the 24 hour and 48 hour turnaround services. The transcripts have been returned earlier than expected and are always accurate. The portal is easy to use in terms of uploading audio files, and inviting colleagues/clients to read and download the transcripts. The staff are always quick to respond and very helpful whenever I've had queries. I'd recommend them to any market or social research agency who needs good quality transcripts, quickly.

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