Transcription Services

The Secure Transcription Service

UK-based human transcription services and world-class customer support alongside the highest standards of security. We deliver a comprehensive range of online transcription services including Audio and Video Transcription, Video Captions and Meeting Minutes.


Transcription Services

Audio & Video

We have a range of audio transcription services you can trust. These include Verbatim and Intelligent Verbatim. So you can choose the right transcription service to convert your audio or video files to text.

From: $1.48

per minute


Captions & Subtitles

Video Files

We combine high-quality human transcription and speech recognition technology to create cost-effective captions. We will provide you with an SRT or XML transcript, ready to upload to a video platform or burn into your video.

From: $1.76

per minute


Live Minute & Notetaking


Professional, discreet notetakers attend your discussion, meeting or event. Full draft available immediately after, final checked version next day. Notetakers have their own laptop and type at >100 Words Per Min.

From: $105

per hour

Transcription Services You Can Trust

Why choose Verbit (formerly Take Note)? We realize that there are other online transcription companies out there. However, we work tirelessly to ensure that we offer a superior service. But don't worry, we still maintain a sensible pricing structure to suit your budget.


Quality & Accuracy

Our 800-strong team of elite transcribers have the skills and experience to perform at a 99%+ accuracy level.


Guaranteed Delivery Times

Fast, fixed & reliable turnaround times that apply to any project of any size, 24 hours a day, 7 days a week.

Privacy and Security

Secure & Confidential

Our reach is global but our team is UK-based, we're ISO and GDPR compliant and your data is only visible to individuals working on your project.​

Person oriented

An Ethical Approach

We treat our people as humans, not robots. We recruit expert transcribers, treat them well and pay fair rates.

Partnersheep, Sales

Outstanding Customer Service

We take pride in our exceptional customer service, with an NPS always above 75! Our team is here to help from 8am - 9pm UK time.

How it works

It's quick and easy to take advantage of our complete set of transcription services.


Simply Upload

Upload your file with full security assured.
You can simply upload via:​


Choose your service

Select your transcription options, turnaround time and whether you'd like to pay as you go or complete our simple account form and place your order. ​

Professional Human Translators

We do our thing

Our project team will assign one of our highly skilled UK-based transcribers to complete the highest quality transcript in the timeframe you selected.​

Transcription Services

Receive your transcripts​

You will receive a secure link to download your on-time, accurate transcripts in the format you require.​


Who are we?

Verbit Go is your go-to provider for high-quality transcription and captioning. With roots in the UK, we have now expanded our operations around the world. Our team of experienced transcribers is committed to providing you with the accuracy, reliability, security and fast turnaround times you need on every project.

What makes us unique?

In an age of automation, we take great pride in being able to deliver a professional transcription service with a personal approach to customer service. It's what allows us to offer unrivalled accuracy and turnaround times to fit your needs. We are driven by a passion for quality and a commitment to outstanding customer service, security and ethics.

And with prices starting at just $1.48/£1.19 a minute, you know you're always getting exceptional value for money!


Accurate Transcripts from Audio or Video

Our UK-based team of 800 elite transcribers are equipped to handle a wide range of transcription needs. Get your transcription in a choice of formats to suit your requirements. We offer:

  • Verbatim: All the detail but captured with clarity - "errms", "umms", false starts and stutters removed, word-for-word accuracy guarantee.
  • Intelligent Verbatim: More to the point and concise - get a cost-effective transcript that delivers all the information you need with irrelevant small talk and other distractions removed.

If detail is what you're after, leave in those "umms", false starts and repetitions. Or add extras like speaker identification or timestamps. We'll deliver the transcript you need, exactly when you need it!

accurate transcript-min
verbit go captions section

Captions to bring out the best in video

We offer a range of Closed Captions and Subtitling services for Film & TV as well as content creators and social influencers. We deliver captions in SRT or the format of your choice ready to add to your video content. We are also more than happy to transcribe video files into a post-production script or convert an existing transcript into subtitles for you.

Live Notes and Minute Taking

Alongside our suite of transcription services, we can also offer live notetaking and minutes for those important meetings and events. Read more about our Live Notetaking Service here.

Live Notes and Minute Taking HP

You can trust Verbit (formerly Take Note) with your most critical data

We understand that your data is extremely important and may be sensitive. As part of our unwavering commitment to security and confidentiality, both our customer service and transcriber team are UK-based and your content is only visible to those working on your project.​

Our platform is guaranteed to be highly secure and uses state of the art encryption. We are also ISO 27001 and GDPR compliant, meaning that our data management practices have been rigorously inspected by a third party. All of our work is carried out with complete confidentiality and our compliance team is happy to help with any additional security agreements required.

What our clients think

Expedia logo

I would like to publicly declare my love for Take Note*. They have great people and a wonderful staff who work with you to develop great transcripts. Very fast, thorough and professional. A must-have tool for serious video marketers and SEO practitioners.

The academy of midical languages logo

Very professional and excellent service. Will continue to use for our notetaking!

Kcl logo

We were extremely happy and impressed with the quality of the transcripts. Take Note* provide reliable, professional and efficient services. They also give excellent support to their customers throughout every step of the process. Their online system is intuitive and easy to use, which allows to upload files within minutes. We will continue using their services without a doubt! Thank you.

Ipsos logo

Take Note* offered a highly professional service that was fast, efficient, and of a high standard. They were exceptionally quick in their communication, which was key in achieving the results we needed. Many thanks, look forward to working with your team again.

Bmg logo

I recently used Take Note* for transcribing a series of focus groups and would highly recommend them. The transcriptions were to a good quality and were turned around very quickly. The Take Note portal was very easy to navigate and it was clear when my transcriptions were ready. I particularly like the Quote Generator function, which makes it really easy to play around with functions and costs. I also found everyone at Take Note to be really helpful and quick to respond. I had an issue with video files being too large to upload to the portal. After contacting Take Note, someone helped me with compressing the file so it could be uploaded.

Yougov logo

I work for a research company and Take Note* supply us with transcriptions for audio calls, online focus groups, face-to-face focus groups etc. They work very efficiently and I've always had great service from all the members of their team. I would **highly recommend** this company to anyone looking for really fast transcribing turn-arounds. Thanks for all your help!

The telegraph logo

Speedy, accurate transcriptions with great customer service. Totally recommend.

Ingenious growth logo

What a great service from end to end! The online portal to upload the files was simple and clear and the delivery time was really quick too. The quality of the output was top-notch - even with some "testing" content to be captured. Take Note* are now my #1 supplier of choice for typing services. Thank you!

Truth logo

I just wanted to extend a big thank you for the quality of work produced - please see below for some great feedback from one of my most senior colleagues here. Really high praise and makes me look good to have such great suppliers so THANK YOU! Please can you contact the transcriber and say how great these transcripts are. Not sure if they ever get thanks, probably only complaints, but these are really fabulous and hugely helpful in their richness. The transcriber has really captured the rhythm of language and so the spirit of the group, not just what they said. Excellent work. Like to give credit where it's due.


We use Take Note* services regularly and are always completely satisfied with the level of service we receive. The notetakers are friendly and professional and the notes are always of a high quality standard and delivered in a timely fashion. A joy to work with!

Lse logo

I have been genuinely impressed by the level of service offered by Take Note*. From the moment I first contacted them for a quote, they have been friendly, helpful, and proactive. All of my queries have been answered quickly and fully, and they have been very accommodating of the needs relating to our project. I heartily recommend Take Note, and will certainly be using them for future transcription work that I and my colleagues need.

Fizz bang pop logo

Professional, friendly and most importantly, high quality. The project is managed from start to finish, and there is always help on hand if you have any questions. I am looking forward to working with the team again.

Brain value logo

Portal intuitive, easy to access, easy to use, fast & efficient upload, fast & efficient quote system, a great choice of services, high-quality complete notes, good quality service received. Great team to work with, patient, pro-active

Pixel bin

Very professional, very quick turn around and speedy communication. Would highly recommend.

Source fieldwork logo logo

Take Note* have always been my first choice when booking live notetaking or transcriptions for my clients. Take Note are really responsive to requests and have never let me down. All of my clients are really happy with the transcriptions/notetaking we have had. Also costs are very reasonable. Excellent and would thoroughly recommend. Lucy - Source Fieldwork

The nursery

Take Note* are absolutely brilliant. Always seem to deliver quicker than they say they would. Good customer service too. I called them with a query and they were both friendly and helpful

Acacia avenue logo

Take Note* have been my go-to agency for transcription ever since I began working at Acacia Avenue. I've been offered free trials from various other transcription agencies, and I'm yet to experience a portal that's as user friendly and streamlined. Our contacts do a brilliant job of managing our requests too. Highly recommended.

College of york logo

I am undertaking a doctorate and I used Take Note* for transcription of my interviews (8 in total - due to upload another 2 this week). The Take Note dashboard is very comprehensive compared to others that I have used, but most of all it is very user friendly and there is help on hand should you need it. The price is VERY reasonable - compared to other transcription services that I have used in the past. The quality of the manuscripts is excellent, and they are available for downloading in different formats. I have and will be using them again! I used Take Note again, for further interview transcriptions - again, they were efficient and provided an excellent service! And VERY reasonably priced too! I have recommended the service to a colleague who is also undertaking doctoral study - and she has also used the service! (and is very happy with Take Note!)

Myrtlefield logo

We have used Take Note* over the past 3+ years, and they have produced over 1,000 hours worth of transcripts for us (over 10,000 A4 pages). Some of the recordings were difficult, and the content specialised. Over that time, the staff has proven to be professional, easy to work with and quick to adjust according to our specifications. Couldn't say enough good about them or rate them more highly. You won't be disappointed if you choose them for your transcription work.

Flamingo logo

The company I work for has been using Take Note* for a number of years and in the 4 and a half years I've worked here, I have dealt with them on a regular basis. I can honestly say they have never let us down! Any time of day (or evening) I will receive a prompt response- with the answer always being 'of course we can help and meet your deadline.' The staff are so friendly in emails and on the phone and yet always professional- you know you're in capable hands.

Viacom logo

Take Note* are always incredibly professional, swift and friendly. My go-to service for quick turnaround transcriptions for MTV and Comedy Central.

Cabinet office logo

Take Note* are really helpful and responsive and always turn around transcripts really quickly (good communicators too)

Yorkshire sculpture

I have Take Note* services on numerous occasions now and they have always done a wonderful job every time. It was on time, completed at a really high useable, clear standard and the cutting down of the unnecessary parts of the transcript were really successful and saved a lot of my time. You can see that the person transcribing has a high level of understanding of the purpose of the transcription. Thanks so much

The research house logo

Take Note* are our go-to company for all of our transcript needs for over 5 years now. Their transcripts are high quality and accurate. The portal to upload audio is very easy to use and so handy to login into to see the stage our transcripts are. We also use Take Note for Notetaking and their notetakers arrive promptly, smartly dressed and ready to work. We have great feedback from our clients, and of course the Take Note team are lovely to work with too. Highly recommend.

Little wing

I couldn't be happier with Take Note* - friendly efficient service, really reasonably priced, with excellent notetakers who deliver accurate transcripts at seriously impressive speed (first thing the morning after a late evening of notetaking).

Cfe research logo

Take Note* offer a range of transcription services to suit differing needs. They are extremely responsive to queries and have an efficient online portal to upload recordings and download transcripts. I would highly recommend their services 🙂

Ppl insights logo

I contacted Take Note* via the chat on the website. Lucy was really helpful and gave me quotes really quickly for a few different options. Once my client approved the costs the set-up on the online portal was done in minutes where I then uploaded everything ready to be transcribed. Although I only paid for turnaround in 7 days I started receiving completed transcriptions back the next day. The quality of them was great and the support via email and the chat was great, everyone was really friendly and helpful. I was also surprised at just how good the price was for 40 transcribed videos! I wouldn't go anywhere else after this.

Plum films logo

Take Note* have been a great find! Their team was so helpful, responding very quickly - and the process of uploading files to their portal is simple, and clear. The transcriptions were very accurate … and these were supplied ahead of the 48 hours turnaround time too! So all round, I'd highly recommend them

Kantar logo

Service is fantastic, even though I quite often book VERY last minute they do everything they can to help me out. Transcripts are always good quality and notetakers at f/w always do a great job. Would highly recommend

Polar insight logo

Take Note* provide very high-quality transcription. I've used them many times for both the 24 hour and 48 hour turnaround services. The transcripts have been returned earlier than expected and are always accurate. The portal is easy to use in terms of uploading audio files, and inviting colleagues/clients to read and download the transcripts. The staff are always quick to respond and very helpful whenever I've had queries. I'd recommend them to any market or social research agency who needs good-quality transcripts, quickly.

*Take Note is a wholly-owned subsidiary of Verbit, Inc.


Everything You Need to Know Before You Make Your Decision About Transcription Services

So, you want to use online transcription services, and you know you'll need to partner with a great team and process in order to get that done. But are you ready to upload that file yet?

The FAQs will take you through all of the things you need to ensure that you get the transcription services fit for your requirements - from picking the right file formats and the difference between software-led and high-quality transcription services, to the questions you should ask your transcription partner.

Transcription Services FAQ

How Much Do Transcription Services Cost?

There is a lot of variability in the cost of transcription services depending on the type of service needed, accuracy levels, and turnaround times.

What Will My Transcript Look Like?

There are three main categories of transcript: word for word, summary/notes and verbatim. These offer different levels of detail vs. readability at a number of different price points - allowing you to tailor results to suit your needs.

How Long Do Online Transcription Services Take?

Turnaround time for transcription services depends on the type of service and your budget. Automated transcription services are nearly instantaneous. However, you are likely to need to spend a significant amount of time cleaning up that file yourself to meet accuracy standards or even make the transcript legible. 

Who Needs Transcription Services?

Transcripts are used for a wide variety of reasons including improving accessibility, record keeping, making content searchable, or digesting and analyzing large amounts of information. These services are used across a broad range of industries including Legal, HR, Market Research, Education, and Media.

Are Online Transcription Services Secure?

Confidentiality and security are essential to many people and businesses seeking transcription services. Security varies between different providers but here are some top tips on what to look for.

What Impacts Transcription Service Quality?

High-quality audio is key to receiving a high-quality transcript.
You may also need to consider accents, recordings of complex subjects, and industry-specific or technical jargon. 

File Formats That Work Best for Transcribing Services

If you have a lot of recordings with relatively clean audio quality, MP3 or AAC files are fine. The two most common and widely interoperable of these are WAV and WMA. 

Compression becomes more important for video files - the size of digital videos can get really big, really fast. MP4 (MPEG-4), FLV and AVI are all common and compressed video formats that are safe choices.

What Transcription Service Is Right For You?

To determine what type of transcription service is right for you, you need to ask yourself six questions:

  1. What content do you need transcribing?
  2. How accurate and professional does your end product need to be?
  3. How sensitive is the information you are having transcribed?
  4. What is your budget?
  5. Do you want something other than a verbatim transcript?
  6. When do you need your transcript? Factoring in the turnaround time from a service and any editing time you may need.

Getting Started With Transcription Services Online

Now that you know everything there is to understand about transcription services, you're ready to pick the best transcription company partner. 

If you have your files ready you can get started by uploading your content.

Or, get a quote for an upcoming project.

Get Started!

It's quick and easy to take advantage of our complete set of transcription services.


Simply Upload

Upload your file with full security assured.
You can simply upload via:​


Choose your service

Select your transcription options, turnaround time and whether you'd like to pay as you go or complete our simple account form and place your order. ​

Professional Human Translators

We do our thing

Our project team will assign one of our highly skilled UK-based transcribers to complete the highest quality transcript in the timeframe you selected.​

Transcription Services

Receive your transcripts​

You will receive a secure link to download your on-time, accurate transcripts in the format you require.​