Accurate & Secure Transcription
UK-based human transcription services with world-class customer support and the highest standards of security. Access a comprehensive range of online transcription services, including Audio and Video Transcription, Captions & Subtitles, Meeting Minutes and Live Notetaking.
Audio & Video Files
A range of audio transcription services to convert your audio or video files to text. 99% accuracy and guaranteed turnaround times.
Captions & Subtitles
High-quality human transcription combined with speech recognition technology for cost-effective captions and subtitles. Delivered as an SRT transcript, ready for your post-production editing.
Live Minute & Notetaking
Professional, discreet notetakers attend your discussion, meeting or event. Full draft available immediately after, final checked version the next day. Notetakers type at >100 Words Per Min.
Transcription Services You Can Trust
Why choose Verbit? We realize that there are other online transcription companies out there. However, we work tirelessly to ensure that we offer a superior service. But don't worry, we still maintain a sensible pricing structure to suit your budget.
Quality & Accuracy
Our 800-strong team of elite transcribers have the skills and experience to perform at a 99%+ accuracy level.
Guaranteed Delivery Times
Fast, fixed & reliable turnaround times that apply to any project of any size, 24 hours a day, 7 days a week.
Secure & Confidential
Our reach is global but our team is UK-based, we're ISO and GDPR compliant and your data is only visible to individuals working on your project.
An Ethical Approach
We treat our people as humans, not robots. We recruit expert transcribers, treat them well and pay fair rates.
Outstanding Customer Service
We take pride in our exceptional customer service, with an NPS always above 75! Our team is here to help from 8am - 12 midnight UK time | 2am-6pm CDT.
How it works
It's quick and easy to take advantage of our complete set of transcription services.
Choose your service
Select your transcription options, turnaround time and whether you'd like to pay as you go or complete our simple account form and place your order.
We do our thing
Our project team will assign one of our highly skilled UK-based transcribers to complete the highest quality transcript in the timeframe you selected.
Receive your transcripts
You will receive a secure link to download your on-time, accurate transcripts in the format you require.
Who are we?
Verbit Go is your go-to provider for high-quality transcription and captioning. With roots in the UK, we have now expanded our operations around the world. Our team of experienced transcribers is committed to providing you with the accuracy, reliability, security and fast turnaround times you need on every project.
What makes us unique?
In an age of automation, we take great pride in delivering a professional transcription service with a personal approach to customer service. It's what allows us to offer unrivalled accuracy and turnaround times to fit your needs. We are driven by a passion for quality and a commitment to outstanding customer service, security and ethics.
And with prices starting at just $1.48/£1.19 a minute, you know you're always getting exceptional value for money!
Transcription solutions for business
Video and audio content is used widely in business, but it can be challenging to work with. Verbit's accurate speech-to-text services are used by a range of organizations to increase productivity and improve the accessibility of their content.
Market Research Transcription
Get to the important insights faster. Our audio transcription service is ideal for all your qualitative projects including Focus Groups, In-Depth Interviews, User Testing, Product Mapping, and workshops.
Hours of audio footage from Dictation, Court Proceedings, Police Interviews, Witness Statements, Tribunals, Hearings and Conferences can be instantly searched with verbatim and intelligent verbatim transcripts.
Make compliance and corporate governance easier with transcription and meeting minutes. Take control of your data from Annual & Interim Results Statements, Presentations, Conference Calls, and Trading Updates.
Highly sensitive and confidential information is safe in our fully encrypted online portal. Upload audio recording of grievances, disciplinary hearings, probation reviews and appraisals for an accurate record of events.
Ensure students have an accessible learning experience. Work smarter and save time by using our experts to transcribe your lectures, eLearning resources, interviews and more.
Recorded medical consultations, discussions and research are accurately converted into text by our elite base of UK transcribers who are trained to work with complex information, all within our secure GDPR-compliant platform.
Accurate Transcripts from Audio or Video
Our UK-based team of 800 elite transcribers are equipped to handle a wide range of transcription needs. Get your transcription in a choice of formats to suit your requirements. We offer:
- Verbatim: All the detail but captured with clarity - "errms", "umms", false starts and stutters removed, word-for-word accuracy guarantee.
- Intelligent Verbatim: More to the point and concise - get a cost-effective transcript that delivers all the information you need with irrelevant small talk and other distractions removed.
If detail is what you're after, leave in those "umms", false starts and repetitions. Or add extras like speaker identification or timestamps. We'll deliver the transcript you need, exactly when you need it!
Captions to bring out the best in video
We offer a range of Closed Captions and Subtitling services for Film & TV as well as content creators and social influencers. We deliver captions in SRT format, ready for your post-production editing.
Live Notes and Minute Taking
Alongside our suite of transcription services, we can also offer live notetaking and minutes for those important meetings and events, ideal for when recording isn't an option.
You can trust Verbit with your most critical data
We understand that your data is extremely important and may be sensitive. As part of our commitment to security and confidentiality, our transcriber team are UK-based, and your content is only visible to those working on your project.
Our platform uses state-of-the-art encryption. We are also ISO 27001 and GDPR compliant, meaning that our data management practices have been rigorously inspected by a third party. All work is carried out with complete confidentiality, and our compliance team is happy to help with any additional security agreements required.
What our clients think
Everything You Need to Know Before You Make Your Decision About Transcription Services
So, you want to use online transcription services, and you know you'll need to partner with a great team and process in order to get that done. But are you ready to upload that file yet?
The FAQs will take you through all of the things you need to ensure that you get the transcription services fit for your requirements - from picking the right file formats and the difference between software-led and human transcription services to the questions you should ask your transcription partner.
Transcription Services FAQ
Find answers to the common questions we get asked about transcription services.
The cost of transcription services varies depending on the type of service needed, accuracy levels, and turnaround times.
Verbit Go offers two main transcript types: word-for-word verbatim and intelligent verbatim, providing a more concise output without losing any important details. In addition, you can also opt for meeting minutes for an accurate record of important discussion points, decisions and actions from your meetings.
Turnaround time for transcription services depends on the type of service and your budget. Automated transcription services are nearly instantaneous. However, you will likely need to spend a significant amount of time cleaning up that file to meet accuracy standards or make the transcript legible. Verbit Go offers a range of guaranteed turnaround times to suit your requirements.
Transcripts are used for a wide variety of reasons, including improving accessibility, record keeping, making content searchable, or digesting and analyzing large amounts of information. These services are used across a broad range of industries, including Legal, HR, Market Research, Education, and Media.
Confidentiality and security are essential to many people and businesses seeking transcription services. Verbit Go keeps all your sensitive, confidential and personal information safe.
- We are fully ISO accredited and have ISO 27001 and 9001 certificates. This forms an important part of our security infrastructure and ensures that our high standards remain consistent.
- Your content is only visible to the people specifically managing or working on your transcription. Files are never downloaded or stored outside our system at any point and our transcribers are based in the UK.
- Our online portal uses HTTPS protocol for a secure and encrypted connection.
- All personal data stored is protected by the European Data Protection Act.
- All audio files are automatically deleted 3 months after the project close date. Formatted transcriptions are deleted after 12 months.
The quality of the transcript is dependent on the service you select and the quality of the audio file you have.
Some tools rely solely on AI to generate the transcript. Although this process can produce a transcript incredibly quickly, correcting the errors is very time-consuming. Verbit Go is a human transcription provider allowing us to deliver 99% accuracy levels.
High-quality audio is key to receiving a high-quality transcript. Poor audio with background noise or people talking over each other is harder for both machines and people to decipher. You may also need to consider accents, recordings of complex subjects, and industry-specific or technical jargon, which free services can struggle with.
Verbit Go accepts all common audio and video file types. If you have a lot of recordings with relatively clean audio quality, MP3 or AAC files are fine. The two most common and widely interoperable of these are WAV and WMA.
Compression becomes more important for video files - the size of digital videos can get really big, really fast. MP4 (MPEG-4), FLV and AVI are all common and compressed video formats that are safe choices.
To determine what type of transcription service is right for you, you need to ask yourself some key questions:
- Can the service work with the file type and type of content I need to transcribe? Verbit Go accepts a variety of file types and provides services to support businesses and individuals.
- How accurate and professional does my end product need to be? Errors look unprofessional and can also impact the accessibility of content. Professional services like Verbit Go provide 99% accuracy and offer additional proofreading options where needed to bring levels up to 99.9%.
- How sensitive or confidential is the information you are having transcribed? Ensure your data is safe by choosing a secure transcription service.
- What is my budget?
- Do I want something other than a verbatim (word-for-word) transcript? Summarized or more concise outputs can be easier to read and help you to save time.
- When do I need my transcript? Remember to factor in the turnaround time from a service and any editing time you may need.
Verbit Go is a paid service offering superior quality transcription with high levels of accuracy, security and customer support. Free services are available, which may be built into software and apps that you use or subscribe to. Some popular transcription service providers you may have access to include Google Docs, Transcribe and Microsoft OneNote.
Free services use Automated Speech Recognition (ASR), so accuracy levels can be poor and require heavy editing to bring them up to a good standard. Free services are also unlikely to provide any support if you need help.
Getting Started With Transcription Services Online
Now that you know everything there is to understand about transcription services, you're ready to pick the best transcription company partner.
If you have your files ready you can get started by uploading your content.
Or, get a quote for an upcoming project.