Leading Transcription Services
Accurate & secure transcription with unmatched technology and industry expertise
Verbit Go’s renowned UK-based transcription services are evolving. Verbit Go has joined the greater Verbit platform to offer advanced self-service technology for captions, transcripts, meeting minutes and all other live session needs. Receive affordable, scalable speech-to-text solutions with trusted security and leading customer service. Users will benefit from greater access to Verbit’s updated, best-in-class technology and additional workflow options.
Transcription Services
Audio & Video Files
A range of audio transcription services to convert your audio or video files to text. 99% accuracy and guaranteed turnaround times.
Captions & Subtitles
Video Files
High-quality human transcription combined with speech recognition technology for cost-effective captions and subtitles. Delivered as an SRT transcript, ready for your post-production editing.
Captivate™ Live & Minute-Taking
Remote
Turn meetings, lectures and live events into searchable minutes in real time. Captivate™ Live automatically captures what’s shared and creates instant notes and transcripts to reference later — all in one streamlined platform.
Transcription Services You Can Trust
Why choose Verbit? We realize that there are other online transcription companies out there. However, we work tirelessly to ensure that we offer a superior service. But don't worry, we still maintain a sensible pricing structure to suit your budget.
Quality & Accuracy
Our 800-strong team of elite transcribers have the skills and experience to perform at a 99%+ accuracy level.
Guaranteed Delivery Times
Fast, fixed & reliable turnaround times that apply to any project of any size, 24 hours a day, 7 days a week.
Secure & Confidential
Our reach is global but our team is UK-based, we're ISO and GDPR compliant and your data is only visible to individuals working on your project.
An Ethical Approach
We treat our people as humans, not robots. We recruit expert transcribers, treat them well and pay fair rates.
Outstanding Customer Service
We take pride in our exceptional customer service, with an NPS always above 75! Our team is here to help from 8am - 12 midnight UK time | 2am-6pm CDT.
How it works
It's quick and easy to take advantage of our complete set of transcription services.
Upload or go live
Start by uploading your recording or launching a live session in our self-service platform.
Choose your service
Select from transcription for recorded content or live captioning/minutes for events and meetings.
AI-powered processing
Our proprietary engine automatically generates a rough draft in minutes.
Review & download
Use intuitive tools to edit, add speaker IDs, tags or key-term glossaries. Download your final transcript, captions or minutes.
Scale when you’re ready
If your team grows, needs multiple users or advanced workflows, simply upgrade to the full Verbit plan at any time.
Who are we?
Verbit Go is your go-to provider for high-quality transcription and captioning. With roots in the UK, we have now expanded our operations around the world. Our team of experienced transcribers is committed to providing you with the accuracy, reliability, security and fast turnaround times you need on every project.
What makes us unique?
We are driven by a passion for quality and a commitment to outstanding customer service, security and ethics.
Transcription solutions for business
Video and audio content is used widely in business, but it can be challenging to work with. Verbit's accurate speech-to-text services are used by a range of organizations to increase productivity and improve the accessibility of their content.
Market Research Transcription
Get to the important insights faster. Our audio transcription service is ideal for all your qualitative projects including Focus Groups, In-Depth Interviews, User Testing, Product Mapping, and workshops.
Legal Transcription
Hours of audio footage from Dictation, Court Proceedings, Police Interviews, Witness Statements, Tribunals, Hearings and Conferences can be instantly searched with verbatim and intelligent verbatim transcripts.
Financial Transcription
Make compliance and corporate governance easier with transcription and meeting minutes. Take control of your data from Annual & Interim Results Statements, Presentations, Conference Calls, and Trading Updates.
HR Transcription
Highly sensitive and confidential information is safe in our fully encrypted online portal. Upload audio recording of grievances, disciplinary hearings, probation reviews and appraisals for an accurate record of events.
Education Transcription
Ensure students have an accessible learning experience. Work smarter and save time by using our experts to transcribe your lectures, eLearning resources, interviews and more.
Healthcare Transcription
Recorded medical consultations, discussions and research are accurately converted into text by our elite base of UK transcribers who are trained to work with complex information, all within our secure GDPR-compliant platform.
Captions to bring out the best in video
We offer a range of Closed Captions and Subtitling services for Film & TV as well as content creators and social influencers. We deliver captions in SRT format, ready for your post-production editing.
Live Notes and Minute Taking
Alongside our suite of transcription services, we can also offer live notetaking and minutes for those important meetings and events, ideal for when recording isn't an option.
You can trust Verbit with your most critical data
We understand that your data is extremely important and may be sensitive. As part of our commitment to security and confidentiality, our transcriber team are UK-based, and your content is only visible to those working on your project.
Our platform uses state-of-the-art encryption. We are also ISO 27001 and GDPR compliant, meaning that our data management practices have been rigorously inspected by a third party. All work is carried out with complete confidentiality, and our compliance team is happy to help with any additional security agreements required.
What our clients think
Everything You Need to Know Before You Make Your Decision About Transcription Services
So, you want to use online transcription services, and you know you'll need to partner with a great team and process in order to get that done. But are you ready to upload that file yet?
The FAQs will take you through all of the things you need to ensure that you get the transcription services fit for your requirements - from picking the right file formats and the difference between software-led and human transcription services to the questions you should ask your transcription partner.
Transcription Services FAQ
Find answers to the common questions we get asked about transcription services.
The cost of transcription services varies depending on the type of service needed, accuracy levels, and turnaround times.
You’ll get a downloadable file in your preferred format (Word, TXT, SRT, VTT). Each transcript includes timecodes, speaker identification (if enabled), and a clean layout for easy reading and archiving. You can also use our Gen.V™ technology to generate summaries, keywords and chaptering from your transcripts.
With our self-service platform, AI-powered transcription begins instantly. Most files are processed and ready for review within minutes. Live captioning or minute-taking starts in real-time; post-production review adds only a brief delay for fine-tuning.
Transcripts are used for a wide variety of reasons, including improving accessibility, record keeping, making content searchable, or digesting and analyzing large amounts of information. These services are used across a broad range of industries, including Legal, HR, Market Research, Education, and Media.
Confidentiality and security are essential to many people and businesses seeking transcription services. Verbit Go keeps all your sensitive, confidential and personal information safe.
- We are fully ISO accredited and have ISO 27001 and 9001 certificates. This forms an important part of our security infrastructure and ensures that our high standards remain consistent.
- Your content is only visible to the people specifically managing or working on your transcription. Files are never downloaded or stored outside our system at any point and our transcribers are based in the UK.
- Our online portal uses HTTPS protocol for a secure and encrypted connection.
- All personal data stored is protected by the European Data Protection Act.
- All audio files are automatically deleted 3 months after the project close date. Formatted transcriptions are deleted after 12 months.
The quality of the transcript is dependent on the service you select and the quality of the audio file you have.
Some tools rely solely on AI to generate the transcript. Although this process can produce a transcript incredibly quickly, correcting the errors is very time-consuming. Verbit Go is a human transcription provider allowing us to deliver 99% accuracy levels.
High-quality audio is key to receiving a high-quality transcript. Poor audio with background noise or people talking over each other is harder for both machines and people to decipher. You may also need to consider accents, recordings of complex subjects, and industry-specific or technical jargon, which free services can struggle with.
Verbit Go accepts all common audio and video file types. If you have a lot of recordings with relatively clean audio quality, MP3 or AAC files are fine. The two most common and widely interoperable of these are WAV and WMA.
Compression becomes more important for video files - the size of digital videos can get really big, really fast. MP4 (MPEG-4), FLV and AVI are all common and compressed video formats that are safe choices.
To determine what type of transcription service is right for you, you need to ask yourself some key questions:
- Can the service work with the file type and type of content I need to transcribe? Verbit Go accepts a variety of file types and provides services to support businesses and individuals.
- How accurate and professional does my end product need to be? Errors look unprofessional and can also impact the accessibility of content. Professional services like Verbit Go provide 99% accuracy and offer additional proofreading options where needed to bring levels up to 99.9%.
- How sensitive or confidential is the information you are having transcribed? Ensure your data is safe by choosing a secure transcription service.
- What is my budget?
- Do I want something other than a verbatim (word-for-word) transcript? Summarized or more concise outputs can be easier to read and help you to save time.
- When do I need my transcript? Remember to factor in the turnaround time from a service and any editing time you may need.
Verbit Go is a paid service offering superior quality transcription with high levels of accuracy, security and customer support. Free services are available, which may be built into software and apps that you use or subscribe to. Some popular transcription service providers you may have access to include Google Docs, Transcribe and Microsoft OneNote.
Free services use Automated Speech Recognition (ASR), so accuracy levels can be poor and require heavy editing to bring them up to a good standard. Free services are also unlikely to provide any support if you need help.
Verbatim transcripts capture every word exactly as spoken—including ‘ums’, ‘ahs’ and false starts—ideal for legal or compliance purposes. If you’d prefer a clean version without filler words, use our “polished transcript” option within the self-service plan or select an enterprise workflow tailored to your needs.
Transcription Services
Audio & Video Files
A range of audio transcription services to convert your audio or video files to text. 99% accuracy and guaranteed turnaround times.
Captions & Subtitles
Video Files
High-quality human transcription combined with speech recognition technology for cost-effective captions and subtitles. Delivered as an SRT transcript, ready for your post-production editing.
Captivate™ Live & Minute-Taking
Remote
Turn meetings, lectures and live events into searchable minutes in real time. Captivate™ Live automatically captures what’s shared and creates instant notes and transcripts to reference later — all in one streamlined platform.