Case Studies

Verbit is an ideal partner as they align with our security credentials without sacrificing the quality or speed of outputs. We are able to rely on them to deliver highly accurate transcripts for large volumes of language data. Plus, they're a pleasure to work with. Sarah Arnold, Head of Operations, Big Sofa Technologies.

"I have used Verbit's services for the past year or so and they have been absolutely brilliant. Very high quality transcripts delivered quickly at good value. In the very rare cases where there is a delay in delivery, they are proactive in managing expectations. We often interview senior stakeholders on fairly technical topics and they are always adept at transcribing some of the more complex jargon which is a great help. Final point to add is that the online portal is very intuitive and makes the whole process very straightforward. A fantastic service all round, would highly recommend!"

"Verbit are really helpful and responsive and always turn around transcripts really quickly (good communicators too)"

"Verbit offered a highly professional service that was fast, efficient, and of a high standard. They were exceptionally quick in their communication, which was key in achieving the results we needed. Many thanks, look forward to working with your team again."

"Verbit are always incredibly professional, swift and friendly. My go to service for quick turnaround transcriptions for MTV and Comedy Central."

"Speedy, accurate transcriptions with great customer service. Totally recommend."

"I would like to publicly declare my love for Verbit. They have great people and a wonderful staff who work with you to develop great transcripts. Very fast, thorough and professional. A must have tool for serious video marketers and SEO practitioners."

"Verbit provide very high quality transcription. I've used them many times for both the 24 hour and 48 hour turnaround services. The transcripts have been returned earlier than expected and are always accurate. The portal is easy to use in terms of uploading audio files, and inviting colleagues/clients to read and download the transcripts. The staff are always quick to respond and very helpful whenever I've had queries. I'd recommend them to any market or social research agency who needs good quality transcripts, quickly."

"Service is fantastic, even though i quite often book VERY last minute they do everything they can to help me out. Transcripts are always good quality and note takers at f/w always do a great job. Would highly recommend"

"Verbit have been a great find! Their team was so helpful, responding very quickly - and the process of uploading files to their portal is simple, and clear. The transcriptions were very accurate … and these were supplied ahead of the 48 hours turnaround time too! So all round, I'd highly recommend them"

"I contacted Verbit via the chat on the website. Lucy was really helpful and gave me quotes really quickly for a few different options. Once my client approved the costs the set up on the online portal was done in minutes where I then uploaded everything ready to be transcribed. Although I only paid for turnaround in 7 days I started receiving completed transcriptions back the next day. The quality of them was great and the support via email and the chat was great, everyone was really friendly and helpful. I was also surprised at just how good the price was for 40 transcribed videos! I wouldn't go anywhere else after this."

"Verbit offer a range of transcription services to suit differing needs. They are extremely responsive to queries and have an efficient online portal to upload recordings and download transcripts. I would highly recommend their services :)"

"I couldn't be happier with Verbit - friendly efficient service, really reasonably priced, with excellent note takers who deliver accurate transcripts at seriously impressive speed (first thing the morning after a late evening of note taking)."

"Verbit are our go-to company for all of our transcript needs for over 5 years now. Their transcripts are high quality and accurate. The portal to upload audio is very easy to use and so handy to login into to see the stage our transcripts are. We also use Verbit for Notetaking and their note takers arrive promptly, smartly dressed and ready to work. We have great feedback from our clients, and of course the TN team are lovely to work with too. Highly recommend."

"I have Verbit's services on numerous occasions now and they have always done a wonderful job every time. It was on time, completed at a really high use-able, clear standard and the cutting down of the unnecessary parts of the transcript were really successful and saved a lot of my time. You can see that the person transcribing has a high level of understanding of the purpose of the transcription. Thanks so much"

"The company I work for has been using Verbit for a number of years and in the 4 and a half years I've worked here, I have dealt with them on a regular basis. I can honestly say they have never let us down! Anytime of day (or evening) I will receive a prompt response - with the answer always being 'of course we can help and meet your deadline.' The staff are so friendly in emails and on the phone and yet always professional - you know you're in capable hands."

"We have used Verbit over the past 3+ years, and they have produced over 1,000 hours worth of transcripts for us (over 10,000 A4 pages). Some of the recordings were difficult, and the content specialised. Over that time, the staff has proven to be professional, easy to work with and quick to adjust according to our specifications. Couldn't say enough good about them or rate them more highly. You won't be disappointed if you choose them for your transcription work."

"I am undertaking a doctorate and I used Verbit for transcription of my interviews (8 in total - due to upload another 2 this week). The Verbit dashboard is very comprehensive compared to others that I have used, but most of all it is very user friendly and there is help on hand should you need it. The price is VERY reasonable - compared to other transcription services that I have used in the past. The quality of the manuscripts is excellent, and they are available for downloading in different formats. I have and will be using them again! I used Verbit again, for further interview transcriptions - again, they were efficient and provided an excellent service! And VERY reasonably priced too! I have recommended the service to a colleague who is also undertaking doctoral study - and she has also used the service! (and is very happy with Verbit!)"

"Verbit have been my go to agency for transcription ever since I began working at Acacia Avenue. I've been offered free trials from various other transcription agencies, and I'm yet to experience a portal that's as user friendly and streamlined. Our contacts do a brilliant jobs of managing our requests too. Highly recommended."

"Verbit transcribed 5 audio interviews for me recently. The service was professional, prompt and very personalised. The pre-order service was helpful, I was advised on their products and found the team helpful and friendly. The quality of the transcriptions was excellent and they were finished a day before their deadline. Overall I was very impressed by this company throughout, wouldn't hesitate to use them again and would highly recommend Verbit to you if you are reading this review."

"Verbit are absolutely brilliant. Always seem to deliver quicker than they say they would. Good customer service too. I called them with a query and they were both friendly and helpful"

"Verbit have always been my first choice when booking live note-taking or transcriptions for my clients. Verbit are really responsive to requests and have never let me down. All of my clients are really happy with the transcriptions/note-taking we have had. Also costs are very reasonable. Excellent and would thoroughly recommend. Lucy - Source Fieldwork"

"Very professional, very quick turn around and speedy communication. Would highly recommend."

"Portail intuitive, easy to access, easy to use, fast & efficient upload, fast & efficient quote system, a great choice of services, high quality complete notes, good quality service received. Great team to work with, patient, pro-ac"

"Professional, friendly and most importantly, high quality. The project is managed from start to finish, and there is always help on hand if you have any questions. I am looking forward to working with the team again."

"I have been genuinely impressed by the level of service offered by Verbit. From the moment I first contacted them for a quote, they have been friendly, helpful, and proactive. All of my queries have been answered quickly and fully, and they have been very accommodating of the needs relating to our project. I heartily recommend Verbit, and will certainly be using them for future transcription work that I and my colleagues need."

"We use Verbit's services regularly and are always completely satisfied with the level of service we receive. The note takers are friendly and professional and the notes are always of a high quality standard and delivered in a timely fashion. A joy to work with!"

"I just wanted to extend a big thank you for the quality of work produced – please see below for some great feedback from one of my most senior colleagues here. Really high praise and makes me look good to have such great suppliers so THANK YOU! Please can you contact the transcriber and say how great these transcripts are. Not sure if they ever get thanks, probably only complaints, but these are really fabulous and hugely helpful in their richness. The transcriber has really captured the rhythm of language and so the spirit of the group, not just what they said. Excellent work. Like to give credit where it’s due."

"What a great service from end to end! The online portal to upload the files was simple and clear and the delivery time was really quick too. The quality of the output was top-notch - even with some "testing" content to be captured. Verbit are now my #1 supplier of choice for typing services. Thank you!"

"I work for a research company and Verbit supply us with transcriptions for: audio calls, online focus groups, face-to-face focus groups etc. They work very efficiently and I've always had great service from all the members of their team. I would **highly recommend** this company to anyone looking for really fast transcribing turn-arounds. Thanks for all your help!"

"I recently used Verbit for transcribing a series of focus groups and would highly recommend them. The transcriptions were to a good quality and were turned around very quickly. The Verbit portal was very easy to navigate and it was clear when my transcriptions were ready. I particularly like the Quote Generator function, which makes it really easy to play around with functions and costs. I also found everyone at Verbit to be really helpful and quick to respond. I had an issue with video files being too large to upload to the portal. After contacting Verbit, someone helped me with compressing the file so it could be uploaded."

"We were extremely happy and impressed with the quality of the transcripts. Verbit provide reliable, professional and efficient services. They also give excellent support to their customers throughout every step of the process. Their online system is intuitive and easy to use, which allows to upload files within minutes. We will continue using their services without a doubt! Thank you."

"Very professional and excellent service. Will continue to use for our note-taking!"